

6
PLUMBING CONNECTION
SPRING 2015
CONTENTS
REGULARS
30 SOLAR FIX
Broken evacuated tubes can be
hard to repair as original parts
are often hard to find. Mathew
Briggs describes some simple
solutions that can be employed
to make the task less difficult.
38 METAL ROOFING
With our changing weather
patterns, we can expect to see
more rain events that put our
gutter systems to the test. But
are we all reading from the same
technical text book?
46 BUSINESS PROMOTION
Negative commentary is an
unavoidable and normal part
of business. How you approach
that negative commentary will
determine how customers,
whether past, present or future,
will perceive you.
64 PUMP SCHOOL
Understanding pump curves
can be quite a difficult task. Ron
Astall answers the question: are
your pumps running too slowly?
68 HOT WATER NEWS
Plumbing Connection takes a
look at what’s new in the ever
changing hot water sector.
94 STANDARDS WATCH
Standards Australia is the
nation’s peak non-government
standards organisation. Tim
Wheeler, National Sector
Manager for Building and
Construction, provides us with
an update on what’s happening in
the Standards world.
30 08 Editorial
10 Contributors
12 Industry news
70 Hot Water Clinic
72Backflow Prevention
80Copper Connection
82Gas Matters
100Business As Usual
102ABCB Update
104 New products
129 Trade Stuff
REGULARS
106 Tips
110 Tools
120 Transport
Are self-managed super fundsworth it?
INSIDE:
>
AVOIDING
HEAT STROKE
>
TAX REPAYMENT
PLANS
>
TRUCKS,VANS
ANDWAGONS
SPRING2015
Disclaimer: The opinions expressed in this magazine do
not necessarily reflect those of the publisher. Although
all materials are checked for accuracy, no liability is
assumed by the publisher for any losses due to the use of
material in this magazine. Copyright 2015 by Connection
Magazines. All rights reserved. No part of this publication
may be reproduced, stored in a retrieval system or
transmitted in any form or by any means (electronic,
mechanical, photocopying, recording or otherwise)
without the prior permission of Connection Magazines.
WWW.PLUMBINGCONNECTION.COM.AUMANAGING DIRECTOR
Jeff Patchell
jeffpatchell@build.com.auGENERAL MANAGER
Jeremy Sweet
jeremysweet@build.com.auEDITOR
Justin Felix
justinfelix@build.com.auEDITOR – ACROSS THE TRADES
Paul Skelton
paulskelton@build.com.auSTAFF WRITERS
Jacob Harris, Kate Jordan
GRAPHIC DESIGNER
Sam Elliott
PRODUCTION
Gail Dwyer, Kylie Mibus
CONTRIBUTORS
Ron Astall, John Fennell, Roger Lambie,
Brad Fallon, Jon Palfrey, Peter McLennan,
Cecelia Haddad, Peter Coll, Mathew Briggs
ADVERTISING
1800 063 371
VIC/SA/WA
Angelo Sticca
0451 374 317
angelosticca@build.com.auNSW/ACT/QLD
Simon Clark
0428 733 248
simonclark@build.com.auTO SUBSCRIBE
Australia Freecall
1800 623 214
New Zealand
613 9542 9000
Fax (with credit card details)
03 9542 9090
By mail, please write to the address below
Published by:
Connection Magazines Pty Ltd
2/18-22 Lexia Place,
Mulgrave, VIC 3170
AUSTRALIA
ISSN 1839-2237