6
PLUMBING CONNECTION
AUTUMN 2015
CONTENTS
REGULARS
28 BUSINESS AS USUAL
You’ve all dealt with tricky
customers in the past and
you’ll certainly deal with more
in the future. Brad Fallon has
encountered his fair share and
offers some advice when dealing
with certain types.
44 COPPER CONNECTION
A rapidly changing building
market and smarter products
are giving copper plumbing a
whole new shine.
54 KEEPING UP TO DATE WITH
STANDARDS
As we kick off 2015, Standards
Australia are going full steam
ahead with their schedule of
work and are optimistic for a
number of standards projects
relevant to the plumbing industry
to be completed this year.
56PROVE STANDARDS
Frank Iapozzuto from Prove
Standards sheds light on flow
controllers and describes the
myriad benefits these clever
little devices possess.
58PUMP SCHOOL
Ron Astall discusses what
happens inside a centrifugal
pump at low flows and how best
to determine minimum flow.
64HOT WATER CLINIC
In most commercial building
applications where large volumes
of hot water are required over
short periods at constant high
temperature to multiple outlets
at the one time, two or more
heavy duty water heaters can
be installed in parallel using
manifold principles.
70 08Editorial
10Contributors
12Industry News
68Design Time
70Solar Fix
74Gas Matters
84Hot Water News
86Backflow Prevention
88New products
113 Trade Stuff
REGULARS
90Tools
94Tips
96Tech
104Transport
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AUTUMN2015
Disclaimer: The opinions expressed in this magazine do
not necessarily reflect those of the publisher. Although
all materials are checked for accuracy, no liability is
assumed by the publisher for any losses due to the use of
material in this magazine. Copyright 2015 by Connection
Magazines. All rights reserved. No part of this publication
may be reproduced, stored in a retrieval system or
transmitted in any form or by any means (electronic,
mechanical, photocopying, recording or otherwise)
without the prior permission of Connection Magazines.
WWW.PLUMBINGCONNECTION.COM.AUMANAGING DIRECTOR
Jeff Patchell
jeffpatchell@build.com.auGENERAL MANAGER
Jeremy Sweet
jeremysweet@build.com.auEDITOR
Justin Felix
justinfelix@build.com.auEDITOR – ACROSS THE TRADES
Paul Skelton
paulskelton@build.com.auSTAFF WRITERS
Kate Jordan, Darcy Wilson
GRAPHIC DESIGNER
Sam Elliott
PRODUCTION
Gail Dwyer, Kylie Mibus
CONTRIBUTORS
Ron Astall, John Fennell, Roger Lambie, Brad
Fallon, Mathew Briggs, Peter Jackson,
ADVERTISING
1800 063 371
VIC/SA/WA
Angelo Sticca
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angelosticca@build.com.auNSW/ACT/QLD
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AUSTRALIA
ISSN 1839-2237