Plumbing Connection Autumn 2016

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3 2 PLUMBING CONNECTION AUTUMN 2016
we put together a detailed report of the work that needs to
be done so customers know exactly what they’re getting,”
Shane Yore Operations Manager at Roth Plumbing says.
“Compiling these reports used to require our estimation
team to send at least two staff members to a property to
measure and inspect roofs. It would take them anywhere
from five minutes to two hours to drive from our office to
the location, and then another two hours to measure, take
photos and assess the job. This became extremely onerous
for the business and its resources, limiting the number of
jobs we could take at any given time and meant we were
only able to complete a maximum of three inspections and
quotes per day.”
Using nearmap’s high-resolution images and built-in
tools enabled the company to inspect and survey locations
remotely and prepare accurate reports within minutes from
a desktop or mobile device. Because nearmap’s imagery
is updated regularly and captured at an extremely high
resolution, the Roth Plumbing estimation team are able to
zoom into the property they need to inspect and assess the
work and resources required to complete the job.
“High-res images are great for helping us see what the
damage is or what work needs to be done but being able to
measure roofs is the critical element that helps us provide
detailed and accurate quotes to our customers. nearmap’s
measurement tool lets us measure the distance between
two points on an image, and measure paths and areas in
order to get thorough data and complete detailed reports
and job quotes,” Shane says.
“The measurement tool makes our quoting process really
quick and easy; so much so that a lot of our customers
aren’t even sourcing quotes from other businesses because
they aren’t able to get back to them in time. This gives us a
massive advantage and a huge bank of new clients.”
Safety was another reason Roth Plumbing started using
nearmap. The on-site inspections they used to make to
quote jobs would involve staff climbing up ladders to access
rooftops that weren’t always in the best condition. By using
nearmap the company minimises risk by reducing the time
spent on rooftops and checking for any potential dangers
before arriving on site.
Because nearmap captures areas frequently (major cities
are captured six times a year with other regions between
one and three times annually) customers are also able to
monitor change over time.
“Our images have proved very useful in observing projects
right through the construction phases and identifying
inefficiencies. Further analysis can be carried out by using
our inbuilt features like shadowing data, volume estimation,
measuring tools, and even things like flood prediction,” John
says.
According to Roth Plumbing, nearmap has had a huge
impact on how their business operates. It has reduced
the need to do on-site inspections, effectively minimising
staff travel time, petrol costs, improving staff safety, and
therefore increasing business efficiency and accuracy
across all job types.
“Being able to access up-to-date, high resolution aerial
images on nearmap from anywhere, has reduced what
used to take up to four hours to being a task that can be
completed in a few minutes. This has drastically boosted our
productivity and the number of jobs we can accept,” Shane
says.
nearmap:
nearmap’s ability to capture images at an extremely high
resolution allows companies like Roth Plumbing to zoom in
and inspect properties.
ADVANCED TECHNOLOGY