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8 2

PLUMBING CONNECTION

SPRING 2016

2.You have built a house; now build a community – your

community:

It isn’t just the people you directly interact

with that could also be part of your WOM campaign. Post

shareable content on social media: Facebook, LinkedIn,

Pinterest and on your own website. It could be something

funny or quirky or just a great photo but it needs to be

something that people are interested enough in to share

with others.

3.Be the ‘go to’ expert:

Write about home improvement

ideas that are trending right now or predictions of what

will be ‘hot’ in the future. Post this on your website, on

social media or offer the story to a publication to feature.

4.Seek out influencers:

This could include media

(journalists and bloggers) writing about your industry.

Connect with them and give them ‘new’ news and good

content accompanied by great visuals (photos or videos).

Open up a dialogue, engage with them and ask if there is

anything you can help them with. They may be looking for

an expert comment so let them know they can call on you

if they need to

5.Viral video:

Creating a video that is emotional, quirky

or funny can spread like wildfire as people love to be

entertained and love to share that with others. The video

should be easy for people to share directly or via a link.

Like any good marketing activity, you need to plan your

strategy and then monitor it to ensure it’s working. It

may need tweaking, improving or you might need to do

something different altogether but you won’t know until you

try. Ongoing evaluation is the key.

WOM marketing is like gold. Until it is mined you really

can’t take advantage of its true value.

[1] http://www.nielsen.com/us/en/insights/news/2013/ under-the-influence-consumer-trust-in-advertising.html

Contact:

Cecelia Haddad is the Director of Marketing Elements in

Sydney.

www.marketingelements.com.au

LIKE ANY MARKETING ACTIVITY,

YOU NEED TO PLAN YOUR STRATEGY

AND THEN MONITOR IT TO ENSURE

IT’S WORKING.

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temperature controlled

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water

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- maximum

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warm water

as per AS4032.1

TMV

cartridge

located

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the tap

hot and cold water inlets

via flexible hose connections

BUSINESS PROMOTION

CECELIA HADDAD